FAQs

Frequently Asked Questions

Everything you need to know about shopping with Caveroo.

Caveroo offers a curated collection of stylish watches and premium sunglasses designed to complement your everyday look.

Yes. We are committed to providing genuine and quality products. Each product is carefully selected to meet our quality standards.

Simply browse our collection, select the product you like, add it to your cart, and proceed to checkout. Follow the steps to enter your delivery details and complete your payment.

We accept the payment methods available at checkout. The available options will be displayed when you place your order.

Yes, Cash on Delivery is available. A ₹120 delivery charge must be paid in advance. To place a Cash on Delivery order, please contact our Customer Service team, who will assist you with the payment and order process.

Yes. Caveroo offers free shipping on orders above ₹2,000.

Delivery time depends on your location and the shipping service used. You will receive order and shipping updates once your order has been dispatched.

Once your order has been shipped, you will receive tracking information. You can use the provided tracking details to check your order status.

If you need to cancel your order, please contact our support team as soon as possible. Cancellation requests can only be processed before the order is shipped.

Our return and exchange options depend on the product and the condition in which it is returned. Please check our return policy or contact our support team before sending a product back.

Please contact us as soon as possible with your order details and clear photographs of the product and packaging. Our support team will assist you with the next steps.